We’re bummed if you're not 100% satisfied with the items you received, See return policy below!
We only accept returns postmarked within 30 days from the purchase date. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To return a product, you should email firstname.lastname@example.org
At this time we do not do exchanges.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, sale, promotions and accessories (except scarves, bags, and mermaid blankets).
Return Policy on VINTAGE product
Vintage product that is purchased on sale, with a promotional discount code, or at regular price is a FINAL SALE.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Returns will be processed within 7 days upon receipt of your package. The refund will be issued to your original payment account per your request.
Note：The original shipping fee and insurance are non-refundable.